Collection of Your Personal Information
Presta may collect personal information such as your name, email address, home or work address, or telephone number(s). Presta may also collect demographic information such as your ZIP code, age, gender, preferences, interests, and favorites for business purposes including, but not limited to, developing a better understanding of its customers and improving its offerings to them.
There is also information about your computer hardware or software that is automatically collected by Presta. This information may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Presta for the general operation of its business, to maintain quality of service, and to provide general statistics regarding the use of Presta and Presta.com.
Presta may collect information from you including, but not limited to, when you: lease/rent, order, return or exchange products; request information about Presta products or services; utilize Presta services; contact Presta; use a social media platform such as Facebook; sign up for emails, mobile message or social media notifications from Presta; enter a contest or sweepstakes; or, provide comments, suggestions or other input.
Use of Your Personal Information
Presta may use your personal information to operate Presta.com and/or to deliver the services you have requested. Presta may also use your personal information to inform you of other products or services available from Presta and its affiliates. Presta may also contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.
Presta does not sell, rent, or lease your information to third parties for commercial purposes. Presta may disclose your personal information to third parties if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Presta or the site; (b) protect and defend the rights or property of Presta; or, (c) act under exigent circumstances to protect the personal safety of users of Presta, or the public.
Presta may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information is not transferred to the third party. Presta may share your information with third parties for statistical, evaluation, and/or business purposes. In addition, Presta may share data with third parties to send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Presta, and they are required to maintain the confidentiality of your information.
Updating Your Information
If you need to update the personal information you have given us, log in to your account at www.presta.com and click on the “Update my information” link or call (877) 848-8699 to speak to an account representative.
Security of Your Personal Information
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain physical, electronic, and procedural safeguards (e.g., computer virus protection software, firewalls, 128 bit Secure Socket Layer). Only authorized employees have access.
Changes to This Privacy Statement
Credit Reporting Disclosure: We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
Vermont residents: We will not disclose information about you with affiliates or non-affiliated, third party companies or financial institutions, other than as required or permitted by law, without your express permission.
California residents: We will not share information we collect about you with affiliated or non-affiliated third parties, except in the limited circumstances permitted under state law, or if you give us your permission.
Nevada residents: If you would like more information regarding this notice or Nevada’s law regarding corporate do-not-call registries, you can contact us at the toll-free number or address included in this notice or the Bureau of Consumer Protection, Office of the Nevada Attorney General at 555 E. Washington Street, Suite 3900, Las Vegas, Nevada 89101; Phone: (702)486-3132/Email: BCPINFO@ag.state.nv.us.
North Dakota residents: We will not disclose information about you with non-affiliated, third party companies or financial institutions, other than as required or permitted by law, without your express permission.
Residents of All Other States: If you wish to “opt-out” of disclosure of information with affiliates and nonaffiliated third party companies (other than as required or permitted by law), log into your account, go to the Change Account Preferences page and state your information sharing and contact preferences.
By electing to opt-out of information sharing you will not receive updates on new products, services, or special offers. We may still send out periodic emails informing you of issues related to a service you requested. You will not be able to choose to unsubscribe from these mailings as they are considered an essential part of the service you have requested.
Children and the Internet: We respect the privacy of your children, and we comply with the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen (13). You must be at least eighteen (18) years of age to obtain services from us.
Presta welcomes your comments regarding this Privacy Statement. If you have questions about this Privacy Statement or believe that Presta has not adhered to it, please contact Presta at firstname.lastname@example.org. We will put our best efforts into answering your questions or promptly determining and remedying your concern.
This policy was last updated on November 1, 2013.